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In the event of complaint, these should be addressed to: Direzione FART, Via Franzoni 1, 6601 Locarno,
Tel. 091/ 756 0400, Fax 091/ 756 0499, e-mail: fart@centovalli.ch or using the previous form.

Users of public transport can write to the public transport ombudsman’s office. This office mediates between passengers and the public transport company in cases where it has not been possible to reach agreement between the two parties concerned.

Address for the italian part of Switzerland:
Ombudsman dei trasporti pubblici Renzo Respini, CP 3336, 6900 Lugano,
Fax 091/ 921 1313, e-mail: r.respini@ombudsstelle.ch
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©2003 FART, Ferrovie Autolinee Regionali Ticinesi
Via Franzoni 1, CH - 6601 Locarno, tel. +41 (0)91 756 0400, fax +41 (0)91 756 0499
e-mail: fart@centovalli.ch